Frequently Asked Questions

Who can repair my solar panels if the original installer has stopped trading?

You do not normally need to use the original installer to have an existing solar PV system assessed. A solar repair specialist can inspect the current equipment, investigate the fault and explain the repair options. Any available system paperwork can be useful, but do not worry if your records are incomplete.

Why have my solar panels suddenly stopped generating electricity?

A complete loss of generation can have several causes, including an inverter fault, electrical issue, system shutdown or another component problem. The inverter display or monitoring system may provide useful clues. Proper fault finding is the best way to determine which part of the installation actually needs attention.

Can a faulty solar inverter be repaired?

Some inverter problems can be repaired or resolved without replacing the entire solar PV system. Whether repair makes sense depends on the inverter, its age, the nature of the fault and the availability of suitable parts or support. A technician should investigate the problem before recommending repair or replacement.

Does one broken solar panel mean I need a whole new system?

Not necessarily. If an individual module is damaged or has failed, it may be possible to address that panel without replacing the entire array. Compatibility with the existing modules and system design needs to be considered before a replacement is selected.

Why is my solar system generating less electricity than it used to?

Lower generation can result from several factors, including faults, shading changes, inverter issues, individual module problems and seasonal conditions. Comparing like-for-like periods can help show whether the reduction is unusual. If the change is significant or unexplained, fault finding can establish whether remedial work is needed.

Do older solar panels need regular servicing?

Solar PV generally requires less routine intervention than many household systems, but older installations can still develop faults or deterioration. A condition check can be worthwhile where performance has changed, maintenance history is unknown or you have noticed something unusual. Useful maintenance should be based on the system's actual condition rather than unnecessary work.

Which parts of Wiltshire do you cover for solar panel repairs?

Enquiries are covered across Swindon, Salisbury, Chippenham, Trowbridge, Melksham, Devizes, Warminster, Calne, Westbury, Wootton Bassett, Corsham, Marlborough, Amesbury and Tidworth. The independent technicians who respond travel to the property; there are no staffed offices in each town. Send your location and solar PV problem through the enquiry form so it can be passed to an appropriate technician.

Still Have a Question?

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